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Don’t hit the Send key…

by Mary Erlain | Business Communication, Personal Development

You’ve just written a blistering rebuttal to your boss’s critique of your report. You’ve explained in detail how what you wrote is on-point and he should see that. It felt really good to write it – But hit the Delete key instead of the Send key on that email. Turn...

Delegation – A Key Success Factor

by Mary Erlain | Business, Business Communication, Leadership, Personal Development

There are many reasons entrepreneurs state for not delegating – It takes too much time to explain or I can do it faster and better myself or This is too critical to delegate. Unfortunately, if you allow these reasons to guide your approach to delegation, your business...

Is Coaching Effective?

by Mary Erlain | Business, Business Communication, Business Development, Leadership, Personal Development

Some research findings… You be the judge. Research by the International Personnel Management Association (IPMA), the results of which were published in January 2001. They concluded that “ordinary training typically increased productivity by 22%, while training...

Can Your Company Pass a Human Capital Stress Test?

by Mary Erlain | Business, Leadership, Personal Development

In the past, the Federal Government required many of the country’s biggest banks to assess the viability of the capital the banks held. One of the reasons the Fed did this was to evaluate the processes and systems in place surrounding their assets. For a bank, cash is...

“I’ve led a good life”

by Mary Erlain | Generational Diversity, PeakDS Blog, Personal Development, Uncategorized

This was a statement a 70-something said to me regarding my question of why she is out and about instead of sheltering at home. I thought it was an interesting perspective that seems to validate why I see so many 70-somethings and older eating out, shopping,...

Become a Catalyst

by Mary Erlain | Business Development, Personal Development, Sales

Become a Catalyst In networking, there are three kinds of people. Those who: wait and watch for things to happen, make things happen, wonder what the heck just happened. A catalyst is one who makes things happen. Without a catalyst, there is no spark and nothing much...
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