by Mary Erlain | Personal Development
Self-awareness, self-regulation, motivation, empathy, and social skills. Self-management skills Self-awareness. Emotional intelligence begins with this trait. People with a high degree of self-awareness know their weaknesses and aren’t afraid to talk about them....
by Mary Erlain | Business, Business Communication, Business Development, Leadership, Personal Development
You’ve just had a really bad day. The client who was going to be your bread-and-butter for the next three months just lost their funding. Your recent marketing campaign has gotten zero responses. You have some ideas for growing your business, but you need to talk...
by Mary Erlain | Business, Business Communication, Business Development, Leadership, Personal Development
No Business Plan – If you rely on instinct to guide your business instead of a written plan, you’re headed for trouble. A plan helps you see where your company is, where it’s going, why, and how you’re doing along the way. No Sales Plan –...
by Mary Erlain | Business, Business Communication, Generational Diversity, Leadership, Personal Development
We aren’t all that good at accurately attributing causality. We jump to unflattering conclusions. The chief error we make is a simple one: We assume that people do what they do because of personality factors or flawed character. Why did that woman steal from a...
by Mary Erlain | Business, Leadership, Personal Development
I hear it every time I facilitate one of my five private networking groups. I close the groups with one last opportunity for people to help each other and make connections. “What’s your greatest challenge outside of finding your next customer?” Inevitably at least one...
by Mary Erlain | Business Communication, Leadership, Personal Development
Listening skills are an essential prerequisite to any business relationship. Are you a good listener? What do good listeners do that makes them good listeners? They: probe for clarification. listen for a story, and for unvoiced emotions. empathize. summarize well. get...
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