by Mary Erlain | Business, Leadership
Without a well-crafted job description, both employer and employee often lack a mutual understanding of roles, responsibilities, and anticipated levels of performance. A good job description also spells out the knowledge, abilities and skills required to perform a job...
by Mary Erlain | Business, Personal Development, Time Management
You’re home…so you’re not doing anything, right? Let me tell you about the Cubs game last night! Hey, Honey, would you pick up the kids from school since you’re home? I’m getting my hair cut, and it’ll only take you 20 minutes… Hi, Neighbor! Since you’re home all...
by Mary Erlain | Business, Business Communication, Business Development, Leadership, Personal Development
You’ve just had a really bad day. The client who was going to be your bread-and-butter for the next three months just lost their funding. Your recent marketing campaign has gotten zero responses. You have some ideas for growing your business, but you need to talk...
by Mary Erlain | Business, Business Communication, Business Development, Leadership, Personal Development
No Business Plan – If you rely on instinct to guide your business instead of a written plan, you’re headed for trouble. A plan helps you see where your company is, where it’s going, why, and how you’re doing along the way. No Sales Plan –...
by Mary Erlain | Business, Business Communication, Generational Diversity, Leadership, Personal Development
We aren’t all that good at accurately attributing causality. We jump to unflattering conclusions. The chief error we make is a simple one: We assume that people do what they do because of personality factors or flawed character. Why did that woman steal from a...
by Mary Erlain | Business
Delegation is more than just a way of getting people to do things for you. It is also a powerful leadership and coaching tool. When used properly, delegation enables you to increase productivity and profitability, improve morale, and increase retention. Perhaps most...
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