Zero In on the Problem to Solve It

Changes and adjustments are necessary whenever people work together. Equipment problems pale in significance compared to problems caused by people. A person cannot be discarded unemotionally just as a broken piece of equipment would. People problems are often...

Believe and Support Your Team

Effective delegation always involves adequate communication. People accept responsibility and act when they know what you expect. Talk informally with a person before actually turning over responsibility. A nonthreatening approach allows the person to express fears or...

The Generations and “Paying with Plastic”

In a USA TODAY article “What Paying with Plastic Says About You”, published on August 29, 2014, Lisa Kiplingerstates “Ways that Boomers show their age: wearing sensible shoes, relying on reading glasses and paying for a cup of coffee with cash. There’s a growing...
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