by Mary Erlain | Business, Leadership
Want to hear unfiltered feedback about your company? Try using an Exit Interview. This exit survey focuses on the issues that come into play when an employee decides to leave a company. The survey will help employers understand the factors that are involved. It...
by Mary Erlain | Business, Leadership
Without a well-crafted job description, both employer and employee often lack a mutual understanding of roles, responsibilities, and anticipated levels of performance. A good job description also spells out the knowledge, abilities and skills required to perform a job...
by Mary Erlain | Business, Business Communication, Business Development, Leadership, Personal Development
You’ve just had a really bad day. The client who was going to be your bread-and-butter for the next three months just lost their funding. Your recent marketing campaign has gotten zero responses. You have some ideas for growing your business, but you need to talk...
by Mary Erlain | Business, Business Communication, Business Development, Leadership, Personal Development
No Business Plan – If you rely on instinct to guide your business instead of a written plan, you’re headed for trouble. A plan helps you see where your company is, where it’s going, why, and how you’re doing along the way. No Sales Plan –...
by Mary Erlain | Business, Business Communication, Generational Diversity, Leadership, Personal Development
We aren’t all that good at accurately attributing causality. We jump to unflattering conclusions. The chief error we make is a simple one: We assume that people do what they do because of personality factors or flawed character. Why did that woman steal from a...
by Mary Erlain | Business, Leadership, Personal Development
I hear it every time I facilitate one of my five private networking groups. I close the groups with one last opportunity for people to help each other and make connections. “What’s your greatest challenge outside of finding your next customer?” Inevitably at least one...
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