by Mary Erlain | Business, Business Communication, Generational Diversity, Leadership, PeakDS Blog, Personal Development
One approach to conflict/issues/differences is to simply ignore it. The reality is the situation will not get better if left unaddressed. It will usually get worse. One thing that will never work is complaining about the worker, either to the worker or worse yet to...
by Mary Erlain | Business, Business Communication, Generational Diversity, Leadership, PeakDS Blog, Personal Development
In this article published in Canada, the 5 Generation phenomenon is alive and well there as well as in the United States. Why should we care about the generational diversity in our workforce? In The Psychology Foundation of Canada and Desjardins Financial Security,...
by Mary Erlain | Business, Business Communication, Generational Diversity, Leadership, PeakDS Blog, Personal Development
From the Forbes website article titled, Working With Five Generations In The Workplace the author draws attention to the core of the book Meredith Bromfield and I co-wrote 10 Answer Keys, Communicating with the 5 Generations in the Workplace. “Getting back to the main...
by Mary Erlain | Business, Business Communication, Generational Diversity
Who? I thought there were only 4 generations in the workplace. Nope, as of 2011 our Gen Z’s have joined us. Generation Z’s (born after 1990) Also known as iGeneration or Nextars Instant gratification Social Open books (little kept private) Communicate in short...
by Mary Erlain | Business, Business Communication, Generational Diversity, Leadership, Personal Development
Each generation will be defined within these areas: Communication – Verbal and Nonverbal Work Ethic and Time Management Conflict Resolution Management and Leadership Communication – Media Technology Buying Styles Marketing and Advertising Values and Vision Passing the...
by Mary Erlain | Business, Business Communication, Generational Diversity, Leadership, Personal Development
There is a great generational divide that exists in our culture which began around 2011. This causes confusion, conflict, productivity challenges, customer issues, leadership and management gaps, and overall tension in the workplace and loss in revenue and...
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