by Mary Erlain | Business, Business Communication, Business Development, Leadership, Personal Development
Some research findings… You be the judge. Research by the International Personnel Management Association (IPMA), the results of which were published in January 2001. They concluded that “ordinary training typically increased productivity by 22%, while training...
by Mary Erlain | Business, Business Communication
To help hit the right target when you need to have a “difficult” conversation with an employee, use the acronym “CPR.” The first time a problem comes up, talk about the Content, what just happened: “You drank too much at the luncheon, became inebriated, started...
by Mary Erlain | Business, Leadership, Personal Development
In the past, the Federal Government required many of the country’s biggest banks to assess the viability of the capital the banks held. One of the reasons the Fed did this was to evaluate the processes and systems in place surrounding their assets. For a bank, cash is...
by Mary Erlain | Business
Or Don’t Spend a Dollar When a Dime Will Do Starting small is a slower path, but it’s also a safer way of building both sustainable business and a long career as an entrepreneur. Plenty of well-known companies have started small. Space inside Kinko’s first store was...
by Mary Erlain | Business
One might think that filling a job vacancy in this economy is a piece of cake – so many people out of work – how hard could it be? Well… a client called the other day from Salt Lake City. He needed to replace an IT Director who left suddenly due to a bad accident....
by Mary Erlain | Business, Business Communication
Wouldn’t it be nice to ask one question that uncovers at least four areas of your candidate’s general personality, giving you an idea of their overall behaviors, traits, and values? Well, you can. On your next interview, guide the conversation towards...
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