Believe and Support Your Team

Effective delegation always involves adequate communication. People accept responsibility and act when they know what you expect. Talk informally with a person before actually turning over responsibility. A nonthreatening approach allows the person to express fears or...

The Generations and “Paying with Plastic”

In a USA TODAY article “What Paying with Plastic Says About You”, published on August 29, 2014, Lisa Kiplingerstates “Ways that Boomers show their age: wearing sensible shoes, relying on reading glasses and paying for a cup of coffee with cash. There’s a growing...
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