by Mary Erlain | Business, Business Communication, Generational Diversity, Leadership, Personal Development
How Technology Has Changed Workplace Communication In a Forbes article published on December 10, 2013, Natalie Burg states “Business doesn’t happen face to face as often as some would like. “Collaboration technology sprang up 20 years ago, but we kept...
by Mary Erlain | Business, Business Communication, Leadership, PeakDS Blog, Personal Development
Timing is a key ingredient in effective decision making. A sense of timing is based on common sense and intuition, and leaders who are sensitive to the needs and feelings of others generally enjoy success in this area. A technically correct decision, announced at the...
by Mary Erlain | Business, Business Communication, Generational Diversity, Leadership, PeakDS Blog, Personal Development
One approach to conflict/issues/differences is to simply ignore it. The reality is the situation will not get better if left unaddressed. It will usually get worse. One thing that will never work is complaining about the worker, either to the worker or worse yet to...
by Mary Erlain | Business, Business Communication, Generational Diversity, Leadership, PeakDS Blog, Personal Development
In this article published in Canada, the 5 Generation phenomenon is alive and well there as well as in the United States. Why should we care about the generational diversity in our workforce? In The Psychology Foundation of Canada and Desjardins Financial Security,...
by Mary Erlain | Business, Business Communication, Leadership, Personal Development
In this age of noise, more noise and still more noise, perhaps the most confusing and misunderstood “sound” is the sound of silence. Amid the constant barrage of telephone calls, presentations, negotiations and daily chitchat, every once in a while there’s a break in...
by Mary Erlain | Business, Business Communication, Generational Diversity, Leadership, PeakDS Blog, Personal Development
From the Forbes website article titled, Working With Five Generations In The Workplace the author draws attention to the core of the book Meredith Bromfield and I co-wrote 10 Answer Keys, Communicating with the 5 Generations in the Workplace. “Getting back to the main...
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