Welcome to My Blog
Converting a Gripe into a Goal
Redefining Problems to Make Them Solvable How gratifying is it to listen to people's gripes? Often, complaints are presented to the listener as overwhelming troubles. By the very nature of how they are presented, they sound insurmountable. "There is no such thing as...
Have to have a difficult conversation? Think CPR
To help hit the right target when you need to have a “difficult” conversation with an employee, use the acronym “CPR.” The first time a problem comes up, talk about the Content, what just happened: “You drank too much at the luncheon, became inebriated, started...
Can Your Company Pass a Human Capital Stress Test?
In the past, the Federal Government required many of the country’s biggest banks to assess the viability of the capital the banks held. One of the reasons the Fed did this was to evaluate the processes and systems in place surrounding their assets. For a bank, cash is...
Getting started in your business…
Or Don’t Spend a Dollar When a Dime Will Do Starting small is a slower path, but it’s also a safer way of building both sustainable business and a long career as an entrepreneur. Plenty of well-known companies have started small. Space inside Kinko’s first store was...
Buried in Resumes???
One might think that filling a job vacancy in this economy is a piece of cake – so many people out of work – how hard could it be? Well… a client called the other day from Salt Lake City. He needed to replace an IT Director who left suddenly due to a bad accident....
Four Ways To Uncover If A Candidate Is a Good Fit For Your Company
Wouldn't it be nice to ask one question that uncovers at least four areas of your candidate's general personality, giving you an idea of their overall behaviors, traits, and values? Well, you can. On your next interview, guide the conversation towards personality and...
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