Here are a few characteristics of strong working relationships:
• The leader and team members are mutually committed to working together to achieve the goals of the organization. This doesn’t always mean that they get along perfectly and there is not disagreement and conflict. It simply means that they have their eyes on the overarching organizational goals.
• The leader and all the team members care about one another’s needs and goals. Not that everyone’s needs are met, but that the leader understands and respects their needs. The goals always connect to the organizational goals.
• The leader is an attentive listener and uses both formal and informal channels to hear messages coming from all directions.
• The leader and all of the team members communicate openly and constructively about job-related questions and issues. There is a foundation of trust that exists, without that trust, this would not be possible. The team members have that trust so that they can engage in healthy discussions and problem solving.
• The leader is consistent in words and actions, and when policies and strategies change, works to build consensus and understanding.
• The leader has a thorough knowledge of each team member’s talents and abilities and respects each one’s motivational needs. When projects are developed, roles goals and responsibilities are assigned based on this knowledge.
• The leader is respected by team members.
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