In The Motley Fool article “The Future of Workplace Communication”, published on October 29, 2013, Joseph Harrystates “Transitioning from tradition: Companies are looking toward UC to improve response times, increase employee productivity, and reduce operational costs, according to infonetics. The standard enterprise setup, which includes thins like the traditional telephone, is disappearing, and telecommunication firms like AT&T know it.
The bottom line: Unified communications, especially cloud-based voice and video, will continue to be adopted by enterprises going forward.
”In the book ”10 Answer Keys Communicating with the 5 Generations in the Workplace” page 42, authors Meredith “Kit” Bromfield and Mary L. Erlain write “Communication” is a critical component dispensing information and letting others know what it is you want from them. Methods of communication have components that literally transmit various signals to those listening that will either unite or divide them.
Meredith “Kit” Bromfield, www.meredithbromfield.com, Crossing Your Bridge© believes, that all this new technology utilized for communicating is going to leave certain groups in the dark. Yes our Millennials are definitely on the cutting edge and stand to have the most to gain with all these new systems. But what of those who are technically challenged who are still needed for their knowledge. As a business have you factored in these ramifications when technology seems to hold all the keys to your future?
Mary L. Erlain, www.peak-ds.com and www.maryerlain.com, Peak Development Strategies believes, the gap will widen considerably in our market place as companies are eager to adopt technology as a way to grow. At the end of the day, people will still be needed to use the technology as well as maintain it. There will be an increased need for training and development at all levels. It was Bill Gates who said, “Little of today’s technology is proprietary. Technology is easily obtained and replicated and only levels the playing field. An organization’s valued human assets cannot be copied.” Companies will do well in remembering this to create a balance of technology and people.”
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