In this age of noise, more noise and still more noise, perhaps the most confusing and misunderstood “sound” is the sound of silence. Amid the constant barrage of telephone calls, presentations, negotiations and daily chitchat, every once in a while there’s a break in the frenzy.
The way you respond to these moments of silence can mean the difference between increased profits or decreased clientele, deep understanding or total chaos, or a job well done or a job to be redone.
To the effective communicator, silence is an opportunity to gain keener insight into your conversations and clearer understanding about the people with whom you’re conversing. After all, there’s a reason no one is talking, and if you find it, you’ll know how to respond.
Silence doesn’t mean communication is dead; it may have simply lost its direction. You can regain control of things by asking leading questions – those that penetrate the confusion and guide the conversation to a desired end.
Check out this blog post to learn more.
Investment of time and energy to successfully communicate with your team members and team leaders always pays rewarding benefits! These rewards are far reaching and mutually beneficial. The goals of your team and your personal goals can be reached through effective communication to prevent crisis situations, save time and effort, enrich relationships, and increase your effectiveness. To maximize your success as a team and your success as a team member, follow these steps to facilitate good communication: Read more…
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