From the Forbes website article titled, Working With Five Generations In The Workplace the author draws attention to the core of the book Meredith Bromfield and I co-wrote 10 Answer Keys, Communicating with the 5 Generations in the Workplace.
“Getting back to the main issue of five generations at work: what are the implications? You can certainly pick from the classic topics of HR (hiring practices, talent development, collaboration, learning methods, etc.) but on a more fundamental level I think the main question lies in: Do employees understand how work is done differently in different generations? Do employees understand customer needs, interaction and work styles from different generations?”
I believe the answers to the questions above for most American workers would be a resounding NO. This is the ro
Click for Amazon purchase
ot cause of many of the problems in business today that affects growth, productivity, and profitability on the business level, but more importantly erodes valuable relationships in the workplace. There is a great generational divide that exists in our culture which began around 2011. This causes confusion, conflict, productivity challenges, customer issues, leadership and management gaps, and overall tension in the workplace and loss in revenue and profitability.
Continuing in the Forbes article, “The pressure on businesses these days are leading to greater demands for agility in terms of products offered, business models operated, and partnerships; interactivity with increasingly well-connected and technology versed customers and institutions; and thorough connectivity due to globalized partnerships, markets and dependencies. They push the demands on some fundamental capabilities in an organization: the ability of individuals and teams to connect and communicate across the organization, reshape teams, workgroups, organizational units, processes and models, and learn and respond to changing needs.”
It is mission critical to invest time, money, and resources to educate, mentor, and, coach your workforce about generational diversity. Help your people:
- Develop the understanding and skills to work with ALL people in business
- Understand the negative consequences of taking the “you are DIFFERENT, therefore WRONG” approach
- Reap the rewards of viewing others as “you are NOT WRONG, just DIFFERENT“
- Move from a place of mediocrity and conflict to a state of organizational excellence!
Recent Comments