Studies show that the majority of people feel that they are taking the proper steps to communicate effectively. The problem, some individuals maintain, is with “those other people.” If blame is always shifted to others, no improvement in communication can be made. If communication is ineffective, both sides have failed and must take responsibility for improvement.
When people are able to communicate with each other effectively, productivity is enhanced and everyone involved feels happy, satisfied, and mutually rewarded. Orders are filled correctly, and on time. Workers have a clear mental picture of the contribution they make to the “big picture.” Leaders get good information from their support team. Feelings, instructions, desires, and requirements are all communicated effectively.
LMI Journal
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