Your own attitude toward carrying out a positive approach to discipline determines how effectively you are able to influence members of your work team.

Keep these characteristics in mind as you interact with your work team:

• Always treat people with dignity and respect. Harsh criticism or punishment creates short-lived fear motivation. Individuals who make changes because they want to are much more likely to provide their own internal motivation and assume responsibility for getting their work done.

• Focus on the behavior and take corrective action to help the team member get back on track. When someone has not followed the established procedures or has failed to meet productivity expectations, avoid harshly criticizing or punishing the person. Instead, focus on the behavior and identify the most appropriate action to help them.

LMI Journal

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