As a leader, your responsibility is to create a learning environment by your attitude toward innovation and change, and by how you communicate to your team members your estimate of their potential and worth. Your attitudes establish the atmosphere of receptiveness to behavior change. The attitudes of people toward training are almost always a direct reflection of your own attitude. If you’re fearful of employee development, if you fear change, or if you see training as a step toward enabling employees to “get out of hand,” the general feeling of those you work with will reflect these attitudes. The success of a training and development program is determined by the extent of the behavior change it produces. Trainees must believe that a change in their behavior is appreciated. If the new behavior goes unnoticed, people quickly revert to the old, more comfortable behavior. Encourage people to grow and use more of their potential.
LMI Journal March 2012
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